Intercultural competence is the essential skill for the 21st century.
This training, by Ruth Friedman, provides an overview of culture, explaining its importance and how it influences everyday interactions. It creates a framework and a vocabulary to talk about preferences and how to identify the adaptions that are needed to thrive in an intercultural environment.
According to the Harvard Business Review, the number one most valuable skill for the 21st century is intercultural competence. The ability to code-switch and to make appropriate adaptations working with people from different cultures is, therefore, key to success in business. This training helps to develop these skills.
In addition, other research indicates that multicultural teams are either much more efficient or much more inefficient than mono-cultural teams. Intercultural competencies for multicultural teams will help make sure that your team gains the benefits and overcomes the disadvantages of intercultural working.
The program will use the online tool Country Navigator which participants will have access to for one month after the training.
As the world becomes increasingly globalized with people and goods moving frequently across borders, an appreciation of cultural differences becomes more and more important to success in business. Intercultural competence is, therefore, an essential skill for the 21st Century.
This competence is built by increasing self-awareness of our cultural preferences, and then learning about the preferences of each other. Through this process, we gain a framework for learning what adaptations are needed. Plus, what adaptations will result in building more effective relationships with intercultural colleagues and clients.
Intercultural competencies for multicultural teams is practical and hands-on. In addition, skills are developed and supported throughout the day.
This training will help participants to:
- obtain a framework and a vocabulary to talk about cultural differences.
- understand their own place on the cultural map.
- learn how to code switch, making the adjustment for different cultural behaviors and perspectives.
- deepen understanding of how culture impacts on everyday professional interactions.
- be more effective working with people from different cultures and enjoy better relationships with colleagues and clients.
What will you learn about intercultural competencies for multicultural teams?
Participants will learn more about themselves and their own cultural preferences, which is the place we all fall back to when we are under stress. This knowledge helps to expand our comfort zone and to code-switch, adapting our own behavior to other’s cultural preferences. This understanding helps us to get beyond any judgment we may have about other ways of working. It builds a framework to talk about our differences and preferences in a neutral way.
The training will provide a detailed analysis of each participant’s cultural preferences, as well as an understanding of the typical preferences of the relevant cultures for this team.
Using a variety of tools, participants will find their own solutions through role-playing and case studies.
Who should attend?
This training is recommended for staff who:
- work in multicultural teams.
- live and work in a culture other than their own.
- work in virtual teams with colleagues based in other countries.
- work with clients based in other countries.
More info or a detailed offer?
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- Course Name Intercultural competencies for multicultural teams
- Trainer Name Ruth Friedman
- Course Duration One day course = 7 hours
- Course Type In-company training